Privacy Policy - Learn guitar chords & tuner

Welcome to Learn guitar chords & tuner (the “App”).

The App is published on Google Play under the package name learning.guitar.chords by the developer Rstream Labs. The legal entity for this developer account, as shown on the App’s Google Play store listing, is Riafy Technologies Private Limited (together, “we,” “us” or “our”). This Privacy Policy applies to the App and to any services provided in connection with it.

This policy explains how we handle information when you use Learn guitar chords & tuner. Contact us at appsupport@riafy.me or at the address below about privacy, access, correction or deletion requests.

You can use the app without signing in. Optional sign-in keeps your learning progress and saved work across devices. We use analytics and reliability services to understand app use and fix problems, a subscription service to manage purchases, and an advertising service that may show ads to users who do not subscribe. Lesson videos use YouTube.

Information we handle

• Account information: if you sign in using Google, or Apple on iPhone/iPad, we receive your account identifier and the name/email information provided by that service.
• Learning information: preferences, onboarding choices, songs, chords and lessons completed, streaks, favourites and other learning activity. This is stored on your device and synced to our service when you sign in.
• Saved work: items you choose to save in the app are kept in your private gallery and sync across your devices when you sign in. They are not published to a public feed.
• Microphone: the tuner and song practice listen to the notes you play so they can show pitch and mark each right note. Audio is analysed on your device only and is never recorded, stored or sent anywhere. Microphone access is optional and you can turn it off in your device settings.
• Usage and device information: app interactions, app version, device/operating-system information, installation identifiers and the device advertising ID. Analytics and advertising services may derive approximate location from your IP address.
• Purchases: subscription, transaction and entitlement information. Google or Apple handles payment; we do not receive your card number. RevenueCat helps us validate purchases and restore access.
• Reliability information: crash reports, diagnostics and app performance data.
• Notifications: practice reminders use the notification settings you choose. Firebase notification infrastructure may process installation identifiers and notification tokens.

The app does not request precise location, contacts or health information.

Why we use it and who receives it

We use this information to provide lessons, personalize your learning, sync your saved work, authenticate you, manage subscriptions, show and measure ads, prevent fraud, secure our services, measure usage and diagnose faults.

• Google Firebase: authentication, analytics, crash reports, remote configuration and notifications.
• RevenueCat: subscription management and related analytics.
• Google AdMob (Google Mobile Ads SDK): if ads are shown, the SDK collects and shares your IP address (approximate location), app interactions, diagnostics and device identifiers including the advertising ID, for advertising, analytics and fraud prevention. Subscribers do not see ads. In the EEA, UK and Switzerland we ask for your consent through Google's consent message before personalised ads are used. You can reset or delete your advertising ID in your device settings.
• YouTube: receives technical information such as your IP address and device/player information when a video loads or plays, under Google's privacy policy and the YouTube Terms of Service.

We do not sell your personal information. We may disclose information where legally required or necessary to protect our services and users. Our service providers may process information in countries other than yours, subject to the safeguards in their agreements.

Your choices

Sign-in, saving work, the microphone, purchasing a subscription and reminders are optional. The app offers analytics and ads consent controls for users in the EEA and UK.

Deletion and retention

You can delete your account in the app through You > Delete account, or follow our Learn guitar chords & tuner account deletion page, or email us. Deleting your account removes your synced learning information and saved work. Some records may remain in backups until they expire, and purchase, fraud-prevention or legally required records may be kept where necessary. Deleting your account does not cancel a Google or Apple subscription; cancel it in your store subscription settings.

Security and rights

We use encrypted transport for account, sync, subscription and service requests and restrict access to our systems. No system can guarantee absolute security. Depending on where you live, you may have rights to access, correct, delete or object to processing of your information, withdraw consent, or complain to your data-protection authority. Contact us to exercise these rights.

Age and changes

Learn guitar chords & tuner is not directed at children under the age of 13 and does not knowingly collect information from them. Contact us if you believe a child under 13 has provided information. We will update this policy when our data practices change and show the date of the update.

How to contact us

If you have any questions about this Privacy Policy or the App, please contact us:

Rstream Labs (Riafy Technologies Private Limited), 3/516 G, Nedumkandathil Arcade, Thottuvakarayil, Koovappadi P.O., Ernakulam, Kerala 683544, India. Email: rstreamlabs@gmail.com

App: Learn guitar chords & tuner (learning.guitar.chords)
Developer: Rstream Labs
Legal entity: Riafy Technologies Private Limited
Contact: rstreamlabs@gmail.com